Shipping Policy

📦 Shipping & Delivery Policy

You cannot pick up in store for online orders.
All orders are shipped to the address provided at checkout. It is the customer’s responsibility to ensure that all shipping details are accurate and complete.
In stock orders ship within 24 hours.
Order cut off time is 3:00pm, any order after will be processed the following business day.
Weekend orders will be processed the next business day.
If a part is not in stock and must be ordered from the manufacturer, it usually takes 2-3 days to arrive to us and will be promptly shipped to you. Most of the orders are shipped complete within 2-3 business days. A few of the parts ordered from the manufacturer may take up to 5-6 business days to arrive and will shipped to you immediately.
Depending upon location, ground shipments usually take 2-7 days.
Your order may be shipped Overnight for an additional cost.
Oversized shipments will be additional; you will be contacted prior to shipping for approval.
We cannot guarantee transit times for ground and oversize orders.
Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping cost to the customer.
We do not ship internationally.
In the unlikely event that a part has been placed on backorder or discontinued, we will do our best to try and find one for you as quickly as possible.
We do not ship COD orders.

🚚 Delivery Confirmation

Once an order has been shipped, a tracking number will be provided. Delivery is considered complete once the carrier marks the shipment as “Delivered” to the address provided.
Country Hills Toyota Parts is not responsible for lost or stolen packages after delivery has been confirmed by the shipping carrier. Customers are responsible for ensuring a secure delivery location.